After placing your order, you will receive an automated email confirming your order number and order details. A separate email will be sent to confirm dispatch.
We deliver to the UK via Royal Mail First Class and are happy to ship globally on request. Please get in touch if you'd like your order shipped overseas and we can let you know cost and lead times.
Standard First Class UK
- Please select standard first class shipping option at checkout.
- £3.99 (approx 1-2 working days)
- Royal Mail aims to deliver First Class the next working day, inc Saturday – but blossom & roar cannot guarantee this.
- Delivery times are an approximate indication.
CLICK & COLLECTWe are based in the Haywards Heath area and are happy to offer a free click & collect service to those shopping locally. Please contact email@example.com for further collection details.
Please select the Click & Collect option at checkout .
DOORSTEP DELIVERYFree local doorstep delivery is available for anyone that lives within 5 miles of Cuckfield.
Please choose this option at the checkout.
PACKAGINGAll of our packaging is recycled or recyclable. More delicate items are packed with corn starch packing chips that dissolve when run under water (my kids love it!) We use green biodegradable bubble wrap. We re-use all the boxes we receive and if you can too that would be wonderful!
RETURNS AND EXCHANGES
We obviously hope you love your order! but if for any reason you are not satisfied with your purchase, please do get in touch to discuss a possible exchange or return.
An exchange / return can only be offered within 7 days of receiving your order. The item must be returned within 14 days of receipt.
Returned products must be in a new, perfect, unused and unworn condition and complete with all tags and original packaging. Used or items damaged by customer cannot be refunded or exchanged.
Due to hygiene reasons an exchange / return cannot be offered on earrings.
Please contact firstname.lastname@example.org with any return/exchange queries.
We recommend that you return items via registered mail so that you have proof of postage, and please ensure you have appropriate insurance when returning valuable items. We cannot accept responsibility for goods lost or damaged in transit. Taxes incurred when returning shipped items from overseas, to be covered by the customer.
ANY GIFT VOUCHERS OR STORE CREDIT IS VALID FOR A PERIOD OF 12 MONTHS